Deposit payment

We do request a 50% non- refundable deposit on your total room nights to secure your booking with us.

A the time of booking you will be asked for your credit card details

 

Methods to pay your Deposit 

By Credit Card  - Visa or Master card Only 

Please book directly on our website -  For a secure payment by credit card - Click here

Please note: Your deposit will be debited in local currency IDR

 

Bank Transfer - For Australian guests only, Please contact us for our bank details in AUD$

 

Final Payment at the lodge

Payments by Credit Card are preferred without charges.

 

Cancellation Policy

 

Before arrival

Your 50% deposit will not be refunded if you cancel your booking prior to arrival.

We can transfer your booking to another date within 1 year of your booking date 

*subject to availability and any price changes

Note: This option is not available for bookings through OTAs or Agents

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After arrival

A 1 night cancellation fee will be charged if you wish to cancel any accommodation nights after arrival.

 

Force Majeure  

In the event of unforeseen circumstances such as: a war, strike, riot, crime , airline disruption or natural forces such as : earthquake, flood, drought, fire or volcanic eruption, your deposit will not be refunded, but may be *redeemed at a later date (up to 1 year from the booking date) *subject to availability & any extra room price changes.